How does licensing for your applications work?

This Article concerns features available in the following applications: PDF Pro; PDF Creator; PDF Reader; PDF Writer; PDF Editor

We currently offer a perpetual license with our software. When you purchase a license for our software, the application will work forever. Furthermore, you get 1 year of free maintenance, meaning that your software will automatically upgrade to any new feature releases or bug fixes. After the 1 year period, you may still install and use our software, you just won’t be able to use the most up to date version unless you renew your maintenance plan.

Each license by default can only work on a single computer. You may request to reset a license key if you have reformatted your computer or wish to transfer the license to a new computer, for instance. Please submit a ticket to customer support if you wish to reset a license key that you have already purchased. Additionally, you can ask us to create a custom license key for you which can be activated on multiple seats.

 

In the future, we hope to also offer a subscription-based solution if our customers want it.

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3 Comments

  • 0
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    Julie

    Hello Mohamed Ziyaina, all refunds are processed by contacting customer support. Please submit a support request with your order number and we will process it accordingly.

     

    Thank you!

     

  • 0
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    Mohamed Ziyaina

    May I  have the licence action code or number? 

  • 0
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    Mohamed Ziyaina

    Please help otherwise cancel my order

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