What is your refund policy?

This Article concerns features available in the following applications: PDF Pro; PDF Creator; PDF Reader; PDF Writer; PDF Editor

 

If you are not fully satisfied with your purchase of our application, we will issue a refund within 30 days of purchase. The license key will be deactivated once a refund has been issued.

Have more questions? Submit a request

5 Comments

  • 1
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    aignia2

    do not have a license key, they are just taking money out of my bank account

  • 0
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    w_d_barrett

    I would like to cancel my purchase of this software.  I tried to use it and it would not work.  Please deactivate and issue me a return for the purchase. 

  • 0
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    Julie

    Hello, please submit a support request with your order number and license key and we will gladly issue a refund.

     

    Best,

  • 0
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    Eclecticcbc

    Cancel subscription immediately 05/31/2024.  I tried using the software once - very dissatisfied.

     

  • 0
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    Julie

    Hi aignia2, can you please submit a support ticket with your email and other info to retrieve the order? We'll issue a refund for you if you're in our system.

    Best,

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