Where do I find my license Key?

Avatar
Julie
Follow

This Article concerns features available in the following applications: PDF Pro; PDF Creator; PDF Reader; PDF Writer; PDF Editor

 

We use Fastspring as our trusted checkout platform to process payments and issue license keys. Once the payment has been made, you will immediately receive your license key. It will be displayed on the confirmation page, and you will also receive it in your email along with your receipt.

 

If you ever lose your key or have any other licensing requests, please submit a ticket to our customer support, we typically respond within 24 hours. We will need your name, the email address you’ve used to make the purchase, or the order confirmation number in order to retrieve information on your license key.

Have more questions? Submit a request

7 Comments

Date Votes
  • 1
    Avatar
    PDF Creator Report tool

    Hello,
    and that's it, how do I now use the software purchased from your company?
    as a reminder, I paid for your software without being able to use it.
    order of 15/02/2019 : CD pdf creator: AUDIA190215-7202-95251
    PDF creator pro CD: AUDIA190215-7202-13276
    where is the solution?

  • 0
    Avatar
    alastairgoodland

    My license key as supplied on purchase was invalid.  My software will not operate.

     

    Alastair Goodland

    systemdriversltd@gmail.com

  • 0
    Avatar
    Wayne Baxter

    The program keeps saying the my license is invalid 

  • 0
    Avatar
    PDF Pro Report tool

    My license key as supplied on purchase was invalid.  My software will not operate.

     

  • 0
    Avatar
    Julie

    Hello, if you are having trouble with the license key not being valid, please contact customer support with your order number / license key, and we will be able to resolve the issue.

     

    Thank you!

  • 0
    Avatar
    Paul

    This software is basically theft, they force you to renew maintenance in order to activate the software even though it has a perpetual license, they stop old installer from working anymore. Would not trust this company at all

  • 0
    Avatar
    Mike Devaney

    HOW DO I FIND MY APPLICATION NUMBER FOR PDF PRO?

Please sign in to leave a comment.
Powered by Zendesk