Julie

1. General Support and Policy
2. Pricing, Licensing, Refund Policies
3. What is your refund policy?

Hi aignia2, can you please submit a support ticket with your email and other info to retrieve the order? We'll issue a refund for you if you're in our system. Best,

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• Julie
• Création 22 mars 2024 03:09
• 0 vote

1. General Support and Policy
2. Pricing, Licensing, Refund Policies
3. How does licensing for your applications work?

Hello Mohamed Ziyaina, all refunds are processed by contacting customer support. Please submit a support request with your order number and we will process it accordingly.   Thank you!  

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• Julie
• Création 29 décembre 2020 18:47
• 0 vote

1. General Support and Policy
2. Download, Installation, Activation
3. Where do I find my license Key?

Hello, if you are having trouble with the license key not being valid, please contact customer support with your order number / license key, and we will be able to resolve the issue.   Thank you!

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• Julie
• Création 29 décembre 2020 18:39
• 0 vote

1. Using our Applications
2. Create, Convert, Secure Features
3. How do I create a PDF from a Word document, and Excel Spreadsheet, or a PowerPoint presentation?

Hi Vdectoinvest Salar PDF Pro Report tool, please send the pdf file through a support ticket and we will look into it, there isn't a whole lot we can do on our public forum here unfortunately.   Th...

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• Julie
• Création 29 décembre 2020 18:27
• 0 vote

1. Using our Applications
2. Create, Convert, Secure Features
3. How do I convert a PDF to Word, excel or to an image file?

Hi Andrea, please contact customer support, and we'll help you resolve this issue.   Thank you!

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• Julie
• Création 17 septembre 2020 15:40
• 0 vote

1. Using our Applications
2. Editing, Drawing, Forms
3. How do I edit text within a PDF document?

Viince Please send the document in a support ticket, and our support team will help you out.

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• Julie
• Création 23 juin 2020 22:20
• 0 vote

1. Using our Applications
2. Create, Convert, Secure Features
3. How do I create a PDF from a Word document, and Excel Spreadsheet, or a PowerPoint presentation?

Hi Nasim,   can you send a support request with the document causing problems? Our dev team will look into it.   Thank you!

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• Julie
• Création 23 juin 2020 22:16
• 0 vote

1. General Support and Policy
2. Pricing, Licensing, Refund Policies
3. What is your refund policy?

Hello, please submit a support request with your order number and license key and we will gladly issue a refund.   Best,

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• Julie
• Création 23 juin 2020 22:06
• 0 vote